anybody still not have the code?

pantophobia · 04.28.2009, 09:54 AM

i pre-ordered yesterday both the cd and vinyl, got confirmation of sale from pay pal, and no code

sent an email to matador, no responce yet

who else has had problems

duderanchnurse · 04.28.2009, 09:58 AM

exactly the same here
that's why i create so many topics :d

pantophobia · 04.28.2009, 10:00 AM

well, those are quickly turning into review threads

and any troubleshooting advice can get overlooked

noisereductions · 04.28.2009, 10:10 AM

I dnt have the code yet.

duderanchnurse · 04.28.2009, 10:13 AM

CAN SOMEBODY WITH A CODE GIVE IT TO US ? (pm)

Sonic Youth 37 · 04.28.2009, 10:15 AM

Doesn't work that way.

duderanchnurse · 04.28.2009, 10:16 AM

i know
that's why i put a

Sonic Youth 37 · 04.28.2009, 10:19 AM

Hopefully the problem will be solved post-haste. I had a problem with my account, but it because my browser screwed up the create password field and left it blank, then the Matador people sent me a password in day or two.

patrickamory · 04.28.2009, 10:26 AM

Hi guys -

First, did you order directly from Matador, or from a third-party source like Insound?

Second, if directly from Matador, did you use a credit card directly, or did you pay via PayPal? We've been having a bit of a bug with the lattter - will be resolved very shortly for future charges, but the email with codes didn't go out automatically for the initial batch of PayPal orders. We're sending those out manually now.

For those of you in the second group, you should be receiving your codes in the next 15 minutes. If you don't, please email Dean Bein: dean@matadordirect.com

Thanks for your patience -
Patrick / Matador

SpectralJulianIsNotDead · 04.28.2009, 10:28 AM

I ordered with paypal, thanks for the update. Will it come to my email address for my paypal or that I signed up for the matador store with?

duderanchnurse · 04.28.2009, 10:30 AM

cool patrick!!!
thx very much

SpectralJulianIsNotDead · 04.28.2009, 10:59 AM

Still haven't got it. Emailed Dean

duderanchnurse · 04.28.2009, 11:03 AM

toulousan minutes...

pantophobia · 04.28.2009, 11:09 AM

Quote:

Originally Posted by patrickamory

Second, if directly from Matador, did you use a credit card directly, or did you pay via PayPal? We've been having a bit of a bug with the lattter - will be resolved very shortly for future charges, but the email with codes didn't go out automatically for the initial batch of PayPal orders. We're sending those out manually now.

Thanks for your patience -
Patrick / Matador

i had a shudder when i looked at choosing credit card or pay pal, and now i know why, argh i should have trusted my first instinct

thanks Patrick

stophereyes · 04.28.2009, 11:11 AM

I ordered with credit card, and I don't have it either.

duderanchnurse · 04.28.2009, 11:13 AM

emailed dean
haven't got it either
seems it will be 15 hours and not minutes

krastian · 04.28.2009, 11:14 AM

All I did was type in my email login and the password I picked when I ordered the album....I used a credit card.

duderanchnurse · 04.28.2009, 11:16 AM

patrick, patience isn't a word than can be used during a leak day

SpectralJulianIsNotDead · 04.28.2009, 11:27 AM

Hmmm I'm gonna go have lunch, hopefully when I get back I'll have the code

noisereductions · 04.28.2009, 11:31 AM

funny how nobody from Universal ever hung out on the board.

04.28.2009, 09:54 AM	#1
pantophobia expwy. to yr skull Join Date: Mar 2006 Location: Maryland Posts: 2,349	i pre-ordered yesterday both the cd and vinyl, got confirmation of sale from pay pal, and no code sent an email to matador, no responce yet who else has had problems
	\|QUOTE AND REPLY\|

04.28.2009, 09:58 AM	#2
duderanchnurse bad moon rising Join Date: Mar 2006 Posts: 172	exactly the same here that's why i create so many topics :d
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04.28.2009, 10:00 AM	#3
pantophobia expwy. to yr skull Join Date: Mar 2006 Location: Maryland Posts: 2,349	well, those are quickly turning into review threads and any troubleshooting advice can get overlooked
	\|QUOTE AND REPLY\|

04.28.2009, 10:10 AM	#4
noisereductions invito al cielo Join Date: Mar 2006 Location: New England, USA Posts: 16,210	I dnt have the code yet. __________________ noisereduxinstalled.weebly.com
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04.28.2009, 10:13 AM	#5
duderanchnurse bad moon rising Join Date: Mar 2006 Posts: 172	CAN SOMEBODY WITH A CODE GIVE IT TO US ? (pm)
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04.28.2009, 10:15 AM	#6
Sonic Youth 37 invito al cielo Join Date: Mar 2006 Location: if there is a bright spot in the universe, the farthest point from it Posts: 9,443	Doesn't work that way. __________________ "One: Where's the fife? and Two: Gimme the fife."
	\|QUOTE AND REPLY\|

04.28.2009, 10:16 AM	#7
duderanchnurse bad moon rising Join Date: Mar 2006 Posts: 172	i know that's why i put a
	\|QUOTE AND REPLY\|

04.28.2009, 10:19 AM	#8
Sonic Youth 37 invito al cielo Join Date: Mar 2006 Location: if there is a bright spot in the universe, the farthest point from it Posts: 9,443	Hopefully the problem will be solved post-haste. I had a problem with my account, but it because my browser screwed up the create password field and left it blank, then the Matador people sent me a password in day or two. __________________ "One: Where's the fife? and Two: Gimme the fife."
	\|QUOTE AND REPLY\|

04.28.2009, 10:26 AM	#9
patrickamory empty page Join Date: Apr 2009 Location: New York Posts: 18	Hi guys - First, did you order directly from Matador, or from a third-party source like Insound? Second, if directly from Matador, did you use a credit card directly, or did you pay via PayPal? We've been having a bit of a bug with the lattter - will be resolved very shortly for future charges, but the email with codes didn't go out automatically for the initial batch of PayPal orders. We're sending those out manually now. For those of you in the second group, you should be receiving your codes in the next 15 minutes. If you don't, please email Dean Bein: dean@matadordirect.com Thanks for your patience - Patrick / Matador
	\|QUOTE AND REPLY\|

04.28.2009, 10:28 AM	#10
SpectralJulianIsNotDead invito al cielo Join Date: Mar 2006 Posts: 7,409	I ordered with paypal, thanks for the update. Will it come to my email address for my paypal or that I signed up for the matador store with?
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04.28.2009, 10:30 AM	#11
duderanchnurse bad moon rising Join Date: Mar 2006 Posts: 172	cool patrick!!! thx very much
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04.28.2009, 10:59 AM	#12
SpectralJulianIsNotDead invito al cielo Join Date: Mar 2006 Posts: 7,409	Still haven't got it. Emailed Dean
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04.28.2009, 11:03 AM	#13
duderanchnurse bad moon rising Join Date: Mar 2006 Posts: 172	toulousan minutes...
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04.28.2009, 11:11 AM	#15
stophereyes little trouble girl Join Date: Jul 2008 Posts: 50	I ordered with credit card, and I don't have it either.
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04.28.2009, 11:13 AM	#16
duderanchnurse bad moon rising Join Date: Mar 2006 Posts: 172	emailed dean haven't got it either seems it will be 15 hours and not minutes
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04.28.2009, 11:14 AM	#17
krastian invito al cielo Join Date: Mar 2006 Location: Baltimore Posts: 7,808	All I did was type in my email login and the password I picked when I ordered the album....I used a credit card. __________________ Confusion is next and next after that is the Truth.
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04.28.2009, 11:16 AM	#18
duderanchnurse bad moon rising Join Date: Mar 2006 Posts: 172	patrick, patience isn't a word than can be used during a leak day
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04.28.2009, 11:27 AM	#19
SpectralJulianIsNotDead invito al cielo Join Date: Mar 2006 Posts: 7,409	Hmmm I'm gonna go have lunch, hopefully when I get back I'll have the code
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04.28.2009, 11:31 AM	#20
noisereductions invito al cielo Join Date: Mar 2006 Location: New England, USA Posts: 16,210	funny how nobody from Universal ever hung out on the board. __________________ noisereduxinstalled.weebly.com
	\|QUOTE AND REPLY\|