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I don't like apples licenced, exclusive software you need to use in accordance with the ipod. Itunes is unbearable in my opinion. And what if you run a linux desktop? It doesn't offer the plug-and-load capabilities of other MP3 players, and it's as easy as loading songs onto a USB pen. On most others they're even compatible with putting songs on using windows media player. That's what I love about the zen
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