I don't know if this will mean anything to you, but the show was produced by Lenny Henry, which explains a lot.
The TV series was very ambitious, but was made on a very limited budget, and so it ended up looking like a good quality children's TV series. And I remember watching it when it was first on TV in 1996, and even then it looked really dated. Lots of cheap special effects and bad acting.
But if you get a chance to watch the DVD, it has a good interview with Gaiman.
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