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I've never had any trouble with my mail to Italy.
The postal service in England is fucked up at the moment due to the fact that the postal workers decided to go strike for nearly a week because they didn't like the idea of having to update their working practices from the way they were in the 1950s. A huge backlog of post built up and the Post Office managers are, quite rightly in my opinion, refusing to pay overtime to the formerly striking workers to clear it. I have mail that I've been told was despatched from the US by air mail three weeks ago (usually takes 5-7 days to get here) that hasn't reached me yet.
We also have a few problems with posties beleiving that the purpose of the postal service is to provide them with free gifts to give their wives and girlfriends - the jewellery that I bought for my girlfriend for her birthday, for instance. Thankfully the package was insured so I was able to get a replacement, but it was a month past her birthday before she got her present.
But I wouldn't go so far as to say that I "hate" the post office, more that it can be slightly irritating sometimes.
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