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Hey, thanks for bringing this up. I've been attempting to get in touch with people who are still owed records. I received subsequent computer crashes losing tons of contacts and information, but you are correct, there really isn't an excuse beyond this as to why your friend does not have his records. However, I have no records of his contact or order and have been posting to various sites to try and rectify these situations. I don't think advocating violence against someone really is the correct route to go, however. If you have an email for your friend, please pm me with it.
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