[gmku]

Yeah, it would have different, too, if it was just "a clerk," although I don't think of anyone there that way. Over the years, I've gotten to know them and the owner and the manager as well as any regular customer can. The cold shoulder was from the owner, at the register as I was leaving, and the manager at work in the store. I've been a helluva good customer for many years now. They must have just been having a bad day. Still...