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On the other hand, you're probably right that Rob didn't mean anything much by it, because it's no big deal in his opinion. However, intent is not may or may not offend people, as we don't always realize how deeply embedded our prejudices are. If somebody calls it, chances are they're probably right. The only nice way to do it is to try and respect people's feelings, not to use your already-privileged position to try and make them shut up so you can carry on without reconsidering anything.
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